Fundamentals of Intergenerational Workforce Management

This course provides a foundational understanding of human resource management (HRM) with emphasis on managing a diverse and intergenerational workforce. It introduces key HR concepts, including the roles and responsibilities of HR professionals, ethical considerations, and workplace diversity. Participants will explore core HR functions such as job analysis, job design, and human resource planning, while examining how internal and external factors influence workforce management in modern organisations. The course also highlights emerging challenges related to globalisation, technological advancements, and generational differences in the workplace. Through practical examples and guided learning activities, participants will develop the ability to recognise and explain workforce dynamics and their implications for organisational effectiveness. This course prepares learners with the essential knowledge required for further application and strategic development in HR practices.